RACHMATULLAH, S.; SETIAWAN, E. I.; HARIANTO, R. A. Klasifikasi SMS Center RSUD SMART Berdasarkan Jenis Keluhan Pelayanan Menggunakan Naive Bayes. INSYST: Journal of Intelligent System and Computation, Surabaya, Indonesia, v. 1, n. 1, p. 19–26, 2019. DOI: 10.52985/insyst.v1i1.37. Disponível em: https://jurnal.stts.edu/index.php/INSYST/article/view/37. Acesso em: 4 may. 2024.